Here we go over how you can register your clients' software IDs with the ATO
For the following to work, your client will need to be linked to your Agent Portal on the ATO. If they are not on your client list, you will need to add them.
If you are an agent do NOT add your clients software ID to your own access manager.
Option 1: Call the ATO
Call the ATO on 1300 852 232.
Tell them that you are a Registered Agent nominating an STP software for your client.
They will likely ask you for the following information:
Your Agent name
Your Agent contact details
Your RAN
The Client's ABN
The name of the Software Provider or their ABN
The SSID (unique Software ID)
Option 2: Complete a Bulk Notification Request
If you are notifying the Software ID for multiple clients, you can complete a Bulk Notification Request.